SSS ID: Who to Contact for Follow-Up

sss-logoOne of the most popular articles in this blog is my post on How To Get A Digitized SSS ID I wrote about my own experience then but I should have done so with the caveat that what I went through may differ from others who go through the same process. Some of my friends got their IDs earlier than I did, while some got it after 2 years and some who are still waiting up to now. From what I’ve read in the news, the machines that process the digitized IDs have all broken down at some point and the replacement of the machines have caused the delay. Imagine the number of people and applications those machines have to process daily and how much a non-functioning machine compounds the problem.

I still get a lot of comments and inquiries about digitized SSS ID applications. Some are under the impression that I am from SSS and have left their own personal numbers so that I could text them when their IDs arrive (naloka lang ako) Some have even demanded where their IDs are (uh, kamusta naman?)  As much as I want to help, let me be clear that I am not from SSS and I cannot provide you with the updates and information that you need. If you’re anxious about your SSS ID application then you may want to do these three things:


1) Call your SSS branch. If you’re not sure what the contact details are of your SSS branch and who the officer-in-charge is go to the Branch Directory section of the website of SSS ( to find out. It’s a drop-down list of all the SSS branches. Choosing your branch will lead you to a page showing who the officer-in-charge and the important phone numbers of the branch. It’s best to contact your SSS branch so that the information that you have is straight from the official source. Always get the name of the person who you talked to as well so that when you have to do additional follow-ups, you can always refer to what your contact has told you.

SSS Branch Directory

2) Like the Official SSS Facebook Page. Post your concerns at the wall. I’ve seen the SSS Facebook Page account admin take the time to answer questions individually. Click HERE to go the SSS Facebook Page.

3) Email Benito Carungay at I left a message on SSS’ Facebook page and they provided contact details on the person in charge of handling SSS ID Applications.


The post says:

Hi!Ma’am Neva regarding your ID card concerns,please email Mr.Benito Carungay at Indicate your complete name,SSS number and date of your card application.

Jen Carlos
Member Relations Department


You may also call SSS at (632) 920-6401 or 920-6446 and email them at (You may also go to Yugatech to learn more about SSS Online Inquiry)

In the meantime, do not lose your E-6 and other important application forms that will serve as proof of your application. As I’ve said in my original post the stub is as good as the ID while you’re still waiting for your ID to arrive.

Good luck with your applications and I pray that you get your IDs right away!!

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  1. says

    goodmorning maam/sir request ko po sana na maibalik dito sa cagayan de oro branch yong i.d ko naibalik na kasi daw dyan sa main office,i am cindy subido here’s my sss#10-0929572-1 branc address is carmen patag road cagayan de oro city,misamis oriental. kaylangan ko na talaga for my maternity.thank you

  2. Marites A. Taclehon says

    gud day poh!!!! I Marites A. Taclehon from Manguyang Gloria Oriental MIndoro My SSS No.0417280235 keln q poh mkukuha un id q kc poh klngn q n poh mg aabroad aq ay un n lng poh kulng para mkaallis n aq.tnx

  3. Flora Mae Albios says


    Good day ma’am/sir

    Pwedi ko bang malaman kung ano status ng SSS ID ko.kasi nung 2012 pa nagpa ID hanggang ngayon….Hindi pa nakuha .ito po pala address qng sakaling meron na po ang ID q.

    Sitio initihan barangay codcod,San Carlos city negros occidental.

    Ito po pala ang Mobile number ko.09333466503

    Salamat po.

  4. says

    good day ma’am/sir.. follow up q lng sss unified id q po .. ilang mounths n po kc un … kailangan q po kc … bkt po ata ang tagal bt ung sa ka work q po saglit lng 2weeks lng po nkuha nia na deliver sa bahay nla .. sna po makuha q n sss id q po kc kailangan q lng po tlga sa pg abroad

    • sarah mae o. empinado says

      Good evening ma’am/sir,follow up lang po ako sa aking sss id,kasi kailangan ko na po…pwede ko bang malaman kung kailan ko na pwedeng makuha?kailangan ko na po talaga ang sss id ko ma’am/sir….salamat po….

  5. says

    GOOD DAY PO SA INYONG LAHAT MA’AM OR SIR, poydi po, paki-forward ng sss ID ko dito sa davao. last 2011 pa po ako nag pa captured dyan sa karuhatan valenzuela city. salamat po sa inyo.

  6. says

    Sir. Madamme,
    follow up ko lang po yong ko kasi last october 2013 pa ako nagpa captured sa sss cdo.branch
    kasi hanggang ngayon wala pa yong id ko.

    i was hoping for your response,


  7. Nichols Rey A. Guevarra says

    Gud day mam/sir,follow up ko lang po sana id ko sa SSS,nag file po ako last Dec 8, 2011 sa branch ng SSS sa JP Rizal,til now po wala pa ako narereciv.Bumalik ako sa Jp Rizal para mag follow up binigyan nila ako ng tel.number ng id center kzo di sumasagot ung id center,ano po ba pwedi kong gawin?

  8. Jeffrey Feliciano says

    Hi to all , Mam./ Sir. ask ko lang kelan ko ba makukuha id ko?
    1yr npo ako nghihintay for receiving,.. Sbe idedeliver after 2 months..
    plsss. reply to my e maill address or fb –
    tnx to you.. God Bless :)

    • Jeffrey Feliciano says

      here my SSS # 3416963741, plsss Mr. Benito Carungay help me to Release my SSS ID. TNX u

  9. says

    good afternoon mam/sir .. im marhama may dimailig . tanong ko lang po mam/sir kung kailan ko p pdeng makuha ung sss i.d ko po nung may 16, ko pa po kc sya pinagawa . kc kailangang kailangan ko na po sya travel abroad po . di po kc ako makakaalis naung june 23, kung hindi ko po maipapasa ung sss i.d ko po , sana po akong inyong matulungan dhil kailangan ko po talga .. slamat po ..

  10. arielle says

    Ask lang po aqu kung paano ma papadali yung pg.verify ng. Sss id qu..
    Taga cebu po aqu pru na forward na ung id qu manila..
    Paano po ba yan?

  11. charmaine m, espinosa says

    follow up q lng po if ok n un unified ID ko may mas mbilis po bang processing need lng po tlgA.

  12. ida villaganas rosa says

    maam/sir good morning po,
    tanong lang po regarding sa SSS ID ko po kasi binalik na daw po dyan sa main office nyo last year pa,ang tanong ko dyan kung hindi nyo yan e discarded kahit ilang years na po?dito pa kasi ako sa taiwan under contract pa po,at kung pwede ko po yan ipa claim ng sister ko or my auntie with sending my authorization letter and my PRC ID po.waiting for your reply please.thanks!!!!

  13. bert says

    mam good day po panu pomakukuha ung register date at date of mail ng sss kc tinatanung po sakin sapostal office dito sa amin kc hanggang ngayon wala parin po ung sss id ko sept.8 2011 ko pa po inaply. kailangan ko na po kc sana matulungan nyo po ako salamat….

  14. Jeremie says

    Hi Manilamommy,

    Thank you so much for this blog. This is really helpful to people like me with zero knowledge in processes like this. And btw, I just sent an inquiry via email in the email ad mentioned above. Thanks…thanks,,, thanks :)

    And, HEY PIPS SI MANILAMOMMY AY DI EMPLOYEE NG SSS….(just a friendly reminder :))



  15. MERIEL MILO says

    ma’am ASK lang po kung paano ko makukuha ulit ang SSS ID ko, kasi sabi sa postal office dito sa cebu na binalik na nila sa manila po. pwede po ba ma send ninyo pabalik sa cebu. didto nlang na address ROSE PHARMACY INC. 2ND FLOOR AYALA CENTER CEBU. please po kasi talagang kailangan ko po.


  16. Mary Grace Budiogang Baliwis says

    follow up ko lang po kong na change na po yung name ko. my sss name was incorrectly entered as Mary Grace Baliwis instead of Mary Grace Budiogang Baliwis.

    • ganine says

      gud day pu tanung ku lang pu ung sss id ku kase ndi ku pa nkuha nung august 15 2013 pa aku ng pa capture . sa novaliches branch , pero ndi ku pa nakuha hanggang ngaun .

  17. CHONA FLORES says


  18. Francis Martin Castro says

    My id remains undelivered the capture date was 06/13/2011. Its been almost 2 years. What’s the best way to get out of this inconvenience? Should i go to the local post office? (where they might have dumped it) or should i just go through the re-application process?

  19. says

    good day mr.benito carungay …follow up ko ung sss id quh …sss#3423637992.dexter cachila catague captured january 22 2013..plz reply …thank you kilangan ko kc valid id kasi un …kung merun na akong id san quh naman makukuha kilangan na kilangan ko na kc …4 months na kc sabi ng sss 2 to 5months lng makukuha na ang id…hnggang ngaun wala pa rin … plz reply… coz I need may SS ID as soon as possible.

  20. says

    hello good day ,
    iam maria flordeliza lapina Behrens,,my address Abella compound Labangon
    Tisa manol cebu city,,my sss # 0620176301 , Birthday Feb. 18, 1966
    Hindi kopa natanggap ang sss ID ko..nagpa ID ako since Aug. 24, 2010
    thanks more power

  21. Eubert says

    hay naku.. isa aq sa wla pang id..
    nakita q to khhnap ng solution qng panu mcclaim ID q..
    ang nagyari,,…
    natawa lng aq sa mga post dito hahaha!
    kulit ng iba, d nga tga SSS ung nagpost tanong ng tanong qng kamusta na application nila..
    dami q tawa..;)

  22. lizyl a. diego says

    gud pm po sir question me lang po kung ok n po b ung id ni christopher castillo n may sss # n 0409770274 at birthday ay october 2, 1978 po verify lang po kung ok n po please reply po tnx po.

    • lizyl a. diego says

      sir please reply naman po about po sa verification ko po sa id po ni christopher castillo n may sss # n 0409770274 at birthday po ay october 2, 1978 please reply po tnx po.

    • merdesa bandolon villena says

      Im merdesa bandolon villena,itanong ko lang po kung saan ang id ko,saan ko pwede kunin ,my sss # 1009015901,date captured july 29,2011
      nagpunta po ako sa sss zamboanga pero di nila alam kung saan baka daw na return .pakitawagan nyo po ako sa number ko,09063033216,hintayin ko ang tawag nyo.
      Maraming salamat po.
      merdesa villena

  23. richard agricula says

    this richard agricula from sitio ligtasan bgry.san roque antipolo city. follow q po sana id q kc until now wala parin isang taon na. how come! may pag asa pa kaya makuha q id q?

    • richard agricula says

      gud am po responce naman kayo kylan pa po ba talaga id q? nagverify me d2 ssa branch ng antipolo lagi cnasabi wala pa. un loang alam sabihin ng counter e puro wala. d marunong mag intertain ng customer. pls po nid q npo id. para makagpahulog ulit ako. asahan q reply po ninyo.

  24. gualberto abordo jr says

    grabe naman ang mga taga sss 2010 pa ako kumuha ng sss id hanggang ngayon wala pang dumadating. fti branch response naman po!!!

    • Ms. Murcielago says

      U must contact the sss for Follow up..Be sure that the stamp is in serves as your proof.

  25. Onie Maguad says

    good day. my sss id was delivered this morning pero hindi ko po nakkuha kasi po wala tao nung dumating yung nagdeliver. pano ko na po kaya makukuha yun? do i need to go directly to sss office? hope to hear from you. salamat po.

    • Click on my name to go to SSS (ej) says

      hahahahaha! first of all, nagpalit na ng presidente, wala pa sss card mo. feeling ko nawala na. second of all, sa SSS ka magtanong. sabi na ngang di sya SSS eh. third – wala bang punctuation marks ang keyboard mo??

  26. Cliff Rosario (@Connect2Cliff) says

    Thanks to you after reading your post yesterday, I mustered all my courage and went to SSS Makati Bldg along Ayala Ave cor Rufino..

    The Heaven’s must have heard my plea and the whole experience was “easy breezy” quoting your original post.

    Before going over to SSS, I went to their website first to download, fill and print the E-6 Form via pdf (to lessen the wait time).

    it took me a little over an hour since there’s already a considerable number of people on line.. still everything was very orderly, the aircon was working so the wait was comfortable and the staff were very helpful when you ask them something..

    Ms. Jen Carlos SSS MRD, sent me a list of branches last night through their FB page ( I was pleasantly surprised that I got a reply from my post in their wall at 11PM in the evening! so I gave some love back through my post in FB for her prompt reply)

    Big Thanks to Mrs. Dynalene T. Dayag – the one who verified my info (She’s from Imus! no wonder she’s nice.. lol .. I grew up there) and Mrs. Julie Ann G.Abasolo who took time to get me a better picture!

    It was a very pleasant transaction all in all..

    Now I just need to wait 3-6 mos for it to be mailed to me. It’s long yes.. but as long as you have the E-6 form it’s as good as the ID. Anyways, you won’t really notice the time passing (I work in the accounting dept of a mnc Oil company locally so I have lots of things to engross myself with while waiting for my digitized ID to be mailed.. lol)

    Thanks to you ManilaMommy for posting that topic.. I wouldn’t be able to finally decide and go to SSS if it haven’t been for that.


    sir/ madam check ko lng po SSS ID card ko kng naipadala nyo n sa mailing address ko almost a year na po d pa dumadating ung id nagcheck n po ako sa post office namin wala po cla record na pinadala ng sss sa kanila,pede ko po b malaman san ko makuha o kng paindala nyo po bakit d ko po natangap april 2011 po ako nagapply ng card ito po

    • Cliff Rosario (@Connect2Cliff) says

      -another post from someone who doesn’t know how to read-

      The Author is not in anyway related to SSS. Kindly transact with official SSS Employees and channels like their Hotline and FB Page.

      Learn how to Read folks!

      (frustrated blog reader – lol)

  28. Emma Aligway Filamo says

    still waiting my sss ID,,I filed last march 2012,,my name is Emma Aligway Filamo from soth cotabato,,cp no09214546978.tnx

    • Cliff Rosario (@Connect2Cliff) says

      -another post from someone who doesn’t know how to read-

      The Author is not in anyway related to SSS. Kindly transact with official SSS Employees and channels like their Hotline and FB Page.

      Learn how to Read folks!

      (frustrated blog reader – lol)

  29. says

    My god! People of the philippines, please read the article. Lol! You’re not suppose to leave your SSS ID anywhere on the internet… and the author of this blog is not even working in SSS COMPANY. Tsk! READ READ READ!

    Thanks anyway for this great post! I will send them an email as I haven’t got my ID as well, it’s been over a year! I’m getting furious.. glad I came across your blog <3

  30. says




    • Di aq marunong magrid says

      Dear Mr Carungay plz, kelan po dating id q? Tagal na po oa. Omg 1 yrz na pohz. Sss num: 1434454. Date of application: april 28, 2015. Vital statistics: 34-26-34. Cup size: go large. French fries: mcdo.

  31. HAILEY says

    Lol. ano ba yan.. parang d naintindihan ang information ng blog na ito. Just read very well, yung owner ng blog dito ay HINDI konektado sa SSS. Follow nyo lang ibinigay nyang TIPS.

    Then, hwag magpost ng SSS NO. saka yung mga information nyo dito. Mag ingat kayo. Be a wise reader.. Sana manilamommy hwag nyo na lng po i-approve yung comments ng ngpopost ng personal info nila..

  32. Joyce says

    Hello there SSS gusto ko Lang malaman Kung available na yung SSS I’d I applied since last year about may,2011.tapos ung nilagay kong address dun ung dating address ng boarding house nmen kso wla napo Ako dun.,so San kupo pwede kunin un?salamat…wala bng site list of the names na available na ang kanila I’d?

    • says

      I applied for SSS ID last July 2011 and I just got it last month lang. Thanks for the tips..I’ll share it with friends who haven’t received their ID’s pa. :)

  33. Red Lawas says

    I would just like to ask if my SSS id is available already. I applied for it last October 2011 at Olivarez Binan Laguna. My mailing address with the time of application is at Tagapo Sta Rosa City but I didn’t received my SSS id since Apr 2012. Now where I presently residing at Brgy. Dila Sta Rosa City, dun ba tlga nila pnapadala yung ID? Panu kung ngboboard lang ako dun sa lugar na yun at lumipat na? Saan ko po kya kukunin yun kc sbi sa guard nung ng tanong me ng deliver na raw sila.advise nmn po san usually dinadala ang mga undeliverd at unclaimed ss id..thx!

  34. 1232134kl; says

    hooooooyyyyyyyyyyyyyy…sss??? bakit wala sss is ko?????tagaaaalllllllll maxadooooo………………… bilisan nyo namn work nyo…

  35. ferdinand ramos says

    i lost my sss id and number since 1995 when i went abroad.. what should i do to get a new id and number to continue my contribution? thanks

  36. angelica panganiban says

    just want to follow up my sss i.d application
    this is my sss no. 3409224264
    my brth date aug.26,1990
    date applied jan 10,2012.
    tnhank you…

    • rk says

      Never post your SSS no., someone might use it against you. I got mine a year after. Just wait and they will mail it directly to you.

  37. Andee says

    I find the comments sooo amusing. Hindi ba sila nagbabasa? LOL Experience nga from getting and ID e, hindi naman sinabing taga-SSS po kayo. Hahaha people read up! >.<

  38. Gwen says

    Based on my recent (LOL) experience, it took 2 yrs before they MAILED my new id. I gave birth in 2009! Last year ko lang natanggap ang unified id na ito, good for SSS, GSIS, Pag Ibig, and Philhealth.

  39. Madballs says

    Ang kulit ng mga readers mo!!!

    Reminder lang po, HUWAG IBIBIGAY ANG SSS ID NINYO BASTA LANG KANINO, AT LALO NAMAN HUWAG I-POST ONLINE! Ginagamit yan na identification para sa mga benipisyo na natatanggap ninyo. Naisip nyo na ba na baka pwedeng gamitin yan ng ibang tao, lalo na binigay nyo pa full name at birthday nyo???

  40. Mommy Dionesia says

    nakakatawa ang mga post here. Hindi nga tiga SSS si NEVA kaya ang mga inquiry ninyo hindi nya masasagot. Calling President Erap. Paki explain sa mga nagtatanong kay NEVA kung kelan marerelease ang mgs SSS ID nila hahaha

  41. Michelle Moreno says

    sss no. : 33-2614489-6
    name: Michelle M. Moreno
    date of my card application/data captured: August 23, 2011
    until now wala pa rin po yung Digital SSS ID ko. sabi po isesend s home address ko pero mag 1 year na wala pa ako narerecieve..

    • rk says

      Never post your SSS no., someone might use it against you. Just got mine a year after. Also please re-read the post above.

  42. lloyd alfred ordonez says

    SSS # : 33-997-3848-8
    Date applied for SSS ID card: August 1,2011,till now wala pa rin!!

  43. mirasol d. obieta says

    gud pm po, ask ko lng when niyo ba tlga e send your sss id replacement ko, prati busy ang linya niyo.. 1 year na po sa may 24,2012 tik nw i need it naman.. thank you pls. reply

  44. mirasol d. obieta says

    who to contact about my sss id replacement, i applied already since may 24, 2011, i need it. your phne is always busy and your answer when i am calling you is always on the process.. pls. reply. thank you

    • says

      mirasol – i am not from SSS thus i can’t help you with your concerns. please read my post above on how to contact the SSS branch that you applied in AND the person to email as well. good luck!

    • Jenny says

      my gulay Neva!! still at it pa din pala! hay people talaga just don’t know how to read!!

  45. Rommel says

    kanina po nag apply ako ng replacement sa lost sss id ko, tinanong ko po ung employee na nag-ka-capture ng picture kung kailan ko makukuha ung id, ang sabi nya mga 6 months to 1 year, sabi ko ang tagal pala.

  46. jeff angeles says

    bkit poh hnggang ngayon wala p ung sss id ng asawa ko.e2 poh name nya jeff o.angeles.sss #3380678191. august 1,2011 p cxa ng apply…

    • says

      ^ Hahaha! Bilib ako at ang tyaga mo magpost about this Neva. =)

      Btw, I also checked on your blog how to update my SSS ID. I used to have one, pero it still has my maiden name and in order daw to avail the maternity benefit, I have to update it myself. Thank goodness I am wearing a loose top, the head guard of the SSS Shaw branch asked me if I am pregnant (I really am anyway, pero not far along). So it was a speedy process for me, as everything is done in less than an hour!

      Thanks for posting about this and to warn again the others, HINDI PO ITO SSS WEBSITE! If all else fails, read first! =)

    • says

      Hi Manila Mommy! This is one entertaining read I must say…it put a smile on my face reading these comments :-) Thanks for the info on SSS digitized ID.
      Hi Dins, is there really a priority lane at Shaw branch for preggos? :-) If so, that’s really good news…just like what DFA has!

  47. mark says

    helo mam, last year pa po ako kumuha ng ID and i also have my stub here,, how should i know kung tapos na po id ko…?


    regarding my sss id card. nagrelease na po ba kayo ng id…nag apply po kasi ako last nov. 2011. wala pa po kasi akong na receive.. thank you po…..

    • says

      hi percival – i’m not from SSS please refer to my post above to find out who you can contact in SSS regarding your application. thanks.

  49. kitty says

    hahaha, oo, tiga SSS talaga si Neva, nagpapanggap lng yan na hindi!! hahahaha, joke! naku, baka lalo malito ang taumbayan :p

    in furnes, hindi parin ako kumukuha ng SSS ID, nasisindak ako sa dami ng tao. :s

  50. Topaz Mommy says

    Haha, I was just making kwento to Vince about that SSS post and how so many comments were demanding and angry at you kasi they thought taga-SSS ka :) Sabi ko, “I wanted to do a blog post on getting a passport for your baby but after Neva’s SSS post, wag na lang. Baka I’ll get angry and dumb comments haha.” And he said, “Her post was popular? Then do it also, for the hits!”

  51. janice frias says

    goodmorning. regarding of my sss id card po verify ko lang po when ang releasing? I started applying last june 2011 pa po kase for my ID card til now wala pa po ako narreceive. salamat

  52. janice frias says

    here’s my complete name;

    janice tandoc frias
    sss number: 3384694443
    date of my card application: june 28,2011
    . thankyou

  53. nancy dionela says

    hello mga taga sss employees…2013 na and this year is a new beginning…,hopefully mas mabilis na ang kilos nyo na kapag sinabing ang release ng sss id card eh after 6mos. eh totohanin nyo naman….pleaseeeee…..t.y.

  54. justiniano a.espino says

    justiniano a.espino
    july 18.2012

    follow-up my sss id application
    this is my sss no.033152331-1
    my birthday september 29.1952
    date applied july 4.2011

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